ONLINE COURSES – GENERAL POLICY
At AlertForce we pride ourselves on being client-focussed. That’s right, at our organisation our clients actually come first! Our philosophy is simple – our business will prosper if we can continually create value for our clients that we service. Our aim, therefore, is to service clients for the long term and as such offer we back ourselves with our 30-Day Money Back Guarantee.
Our 30-Day Money Back Guarantee is simple. If you are not happy with our service or the quality of our online products, within 30 days of your initial purchase online, and before the issue of your certificate, please let us know by emailing us at firstname.lastname@example.org and we will happily refund your money. It takes the risk out of using our service, and gives you the chance to experience the AlertForce client-focused service. Requests for refunds that are made outside of 30 days are not accepted.
The 30-day money back guarantee does not apply to face-to-face training courses booked online. AlertForce does not offer refunds on face-to-face training events but can offer participants a credit should you need to change your training dates.
Brendan Torazzi – CEO