Human Resources: Managers Warned of Bullying

the Canberra Institute of Technology owes an apology to victims of workplace bullying there over the years, according to the territory’s Public Service Commissioner.

But according to the long-awaited official report on the allegations that have dogged the school for years, accusations of a toxic culture and systematic bullying have been blown out of proportion.

Nevertheless, ACT taxpayers have already paid $670,000 for a team of specialist investigators to look into the bullying claims and the spending looks set to continue, with 19 misconduct investigations still under way over eight employees.

Commissioner Andrew Kefford’s report on the years of controversy at CIT has been published by the ACT government and contains eight recommendations for reform, with an apology to victims the first item on the agenda for change.

Mr Kefford also wants to see changes to the workplace culture at CIT and a commitment to more transparent management and better complaints handling.

The commissioner was called in to investigate after an “improvement notice” from WorkSafe ACT in April 2012 ordering CIT to put its house in order and provide a workplace safe from bullying and harassment.

In his report, Mr Kefford says that complaints from 42 past and present workers at CIT over a 10-year period provided clear evidence that all was not right at CIT for a significant period of time.

“The fact that complaints were received about the workplace experiences of 42 current and former CIT employees covering more than 10 years is clearly evidence in the institute’s management of people,” Mr Kefford wrote. “That some of these matters are still contested is evidence in itself that the process used to deal with those issues could have been done better.”

Mr Kefford noted the allegations were “not large in number” in an organisation with 1000 staff and more than 20,000 students, but he found that, in some cases, inept handling of bullying complaints made matters worse.

“It is unfortunate that the way in which a small number of cases workplace issues have been managed has made things worse, not better,” he wrote.

Despite the referral of eight individuals from CIT for investigation for misconduct under the Public Service Management Act, Mr Kefford said most of the complaints fell “into the category of failings in management of workplace issues”.

He also found the public portrayal of CIT throughout the controversy had been unduly negative.

“The public portrayal of CIT has sometimes been of an agency characterised by entrenched and systematic workplace bullying,” Mr Kefford wrote.”That is not, and has not been, the case. It would be a significant and damaging overstatement to describe the overall culture of CIT as toxic.”

Despite the desire of CIT and the ACT government’s Education Directorate to move on from the controversy, Mr Kefford conceded that some present and former staff were likely to remain unhappy with the investigation into their complaints.

“There will always be cases where individuals remain unhappy at the end of an investigation or review process,” he wrote.

More info on Human Resources

Source: http://www.canberratimes.com.au/act-news/apologies-for-bullying-in-order-probe-finds-20130927-2uk5n.html#ixzz2gEashDLW

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    Melbourne

    $227

    Book now

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  • Jul 15th

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Perth

    $227

    Book now

    Sold out

  • Jul 15th

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Sydney

    $227

    Book now

    Sold out

  • Jul 15th

    10675NAT Course in Asbestos Awareness (1.00 PM - 5.00 PM)

    Sydney (Arncliffe)

    $227

    Book now

    Sold out

  • Jul 16th - Jul 17th

    TC + ITCP

    Sydney (Arncliffe)

    $497

    Book now

    Sold out

  • Jul 16th

    RIIWHS204D Work Safely at Heights

    Sydney (Arncliffe)

    $197

    Book now

    Sold out

  • Jul 16th

    Traffic Controller

    Sydney (Arncliffe)

    $227

    Book now

    Sold out

  • Jul 17th

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Perth

    $227

    Book now

    Sold out

  • Jul 17th

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Canberra

    $227

    Book now

    Sold out

  • Jul 17th

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Melbourne

    $227

    Book now

    Sold out

  • Jul 17th

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Brisbane

    $227

    Book now

    Sold out

  • Jul 17th

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Darwin

    $227

    Book now

    Sold out

  • Jul 17th

    Implement Traffic Control Plan

    Sydney (Arncliffe)

    $297

    Book now

    Sold out

  • Jul 20th - Jul 21st

    CPCCDE3014A Remove non-friable asbestos

    Sydney (Arncliffe)

    $447

    Book now

    Sold out

  • Jul 22nd

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Brisbane

    $227

    Book now

    Sold out

  • Jul 22nd

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Darwin

    $227

    Book now

    Sold out

  • Jul 22nd

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Melbourne

    $227

    Book now

    Sold out

  • Jul 22nd

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Perth

    $227

    Book now

    Sold out

  • Jul 22nd

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Canberra

    $227

    Book now

    Sold out

  • Jul 22nd

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Sydney

    $227

    Book now

    Sold out

  • Jul 22nd

    10675NAT Course in Asbestos Awareness (1.00 PM - 5.00 PM)

    Sydney (Arncliffe)

    $227

    Book now

    Sold out

  • Jul 23rd - Jul 24th

    TC + ITCP

    Sydney (Arncliffe)

    $497

    Book now

    Sold out

  • Jul 23rd

    RIIWHS204D Work Safely at Heights

    Sydney (Arncliffe)

    $197

    Book now

    Sold out

  • Jul 23rd

    Traffic Controller

    Sydney (Arncliffe)

    $227

    Book now

    Sold out

  • Jul 24th

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Sydney

    $227

    Book now

    Sold out

  • Jul 24th

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Canberra

    $227

    Book now

    Sold out

  • Jul 24th

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Perth

    $227

    Book now

    Sold out

  • Jul 24th

    Implement Traffic Control Plan

    Sydney (Arncliffe)

    $297

    Book now

    Sold out

  • Jul 24th

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Melbourne

    Enquire now

    Sold out

  • Jul 27th - Jul 28th

    CPCCBC5014A Conduct Asbestos Assessment

    Brisbane (Brendale)

    $997

    Book now

    Sold out

  • Jul 27th - Jul 28th

    CPCCDE3014A Remove non-friable asbestos

    Sydney (Arncliffe)

    $447

    Book now

    Sold out

  • Jul 29th

    10675NAT Course in Asbestos Awareness (1.00 PM - 5.00 PM)

    Sydney (Arncliffe)

    $227

    Book now

    Sold out

  • Jul 29th

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Darwin

    $227

    Book now

    Sold out

  • Jul 29th

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Melbourne

    $227

    Book now

    Sold out

  • Jul 29th

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Perth

    $227

    Book now

    Sold out

  • Jul 29th

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Canberra

    $227

    Book now

    Sold out

  • Jul 29th

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Sydney

    $227

    Book now

    Sold out

  • Jul 29th

    10675NAT Asbestos Awareness - 8.00 AM - 12.00 PM

    Brisbane

    $227

    Book now

    Sold out

  • Jul 30th

    RIIWHS204D Work Safely at Heights

    Sydney (Arncliffe)

    $197

    Book now

    Sold out

  • Jul 30th

    Traffic Controller

    Sydney (Arncliffe)

    $227

    Book now

    Sold out

  • Jul 30th - Jul 31st

    TC + ITCP

    Sydney (Arncliffe)

    $497

    Book now

    Sold out

  • Jul 31st

    Implement Traffic Control Plan

    Sydney (Arncliffe)

    $297

    Book now

    Sold out

  • Aug 3rd

    CPCCDE3014A Remove non-friable asbestos

    Melbourne (Derrimut)

    $297

    Book now

    Sold out

  • Aug 4th

    CPCCBC4051A Supervise asbestos removal

    Melbourne (Derrimut)

    $347

    Book now

    Sold out

  • Aug 6th

    CPCCDE3014A Remove non-friable asbestos

    Brisbane (Brendale)

    $297

    Book now

    Sold out

  • Aug 7th

    CPCCBC4051A Supervise asbestos removal

    Brisbane (Brendale)

    $347

    Book now

    Sold out

  • Sep 3rd

    CPCCDE3014A Remove non-friable asbestos

    Brisbane (Brendale)

    $297

    Book now

    Sold out

  • Sep 4th

    CPCCBC4051A Supervise asbestos removal

    Brisbane (Brendale)

    $347

    Book now

    Sold out

  • Sep 7th

    CPCCDE3014A Remove non-friable asbestos

    Melbourne (Derrimut)

    $297

    Book now

    Sold out

  • Sep 8th

    CPCCBC4051A Supervise asbestos removal

    Melbourne (Derrimut)

    $347

    Book now

    Sold out

  • Oct 1st

    CPCCDE3014A Remove non-friable asbestos

    Brisbane (Brendale)

    $297

    Book now

    Sold out

  • Oct 2nd

    CPCCBC4051A Supervise asbestos removal

    Brisbane (Brendale)

    $347

    Book now

    Sold out

  • Oct 5th

    CPCCDE3014A Remove non-friable asbestos

    Melbourne (Derrimut)

    $297

    Book now

    Sold out

  • Oct 6th

    CPCCBC4051A Supervise asbestos removal

    Melbourne (Derrimut)

    $347

    Book now

    Sold out

  • Nov 2nd

    CPCCDE3014A Remove non-friable asbestos

    Melbourne (Derrimut)

    $297

    Book now

    Sold out

  • Nov 3rd

    CPCCBC4051A Supervise asbestos removal

    Melbourne (Derrimut)

    $347

    Book now

    Sold out

  • Nov 5th

    CPCCDE3014A Remove non-friable asbestos

    Brisbane (Brendale)

    $297

    Book now

    Sold out

  • Nov 6th

    CPCCBC4051A Supervise asbestos removal

    Brisbane (Brendale)

    $347

    Book now

    Sold out

  • Dec 3rd

    CPCCDE3014A Remove non-friable asbestos

    Brisbane (Brendale)

    $297

    Book now

    Sold out

  • Dec 4th

    CPCCBC4051A Supervise asbestos removal

    Brisbane (Brendale)

    $347

    Book now

    Sold out

  • Dec 7th

    CPCCDE3014A Remove non-friable asbestos

    Read more

    Melbourne (Derrimut)

    $297

    Book now

    Sold out

  • Dec 8th

    CPCCBC4051A Supervise asbestos removal

    Melbourne (Derrimut)

    $347

    Book now

    Sold out

  • No scheduled courses - please call us to discuss your requirements

Latest OHS news

Ep 33 Tap into Dr Susanne Bahn’s innovative online safety & mental health program

Read more

Ep 32 Special Counsel Jeremy Kennedy explains how new NSW legislation wipes ability to insure

Read more

Ep 31 Sarah-Jane Dunford juggling 3-4 health and safety businesses incl Hunter Safety Awards

Wow Sarah-Jane is dynamic and fast moving. At 40, she's very busy running Riskology Consulting, the Hunter Safety Awards, a new software project as well as the local branch of the Australian Instit...

Read more

Ep 30 Steve McLeod, Fire and Safety Australia / NSCA owner, explains how he did it!

Read more

Testimonials

“In over 20 years of training, this was one of the best courses I’ve ever attended.”

Queensland Rail

“Great! The instructor made it interesting and enjoyable”

Leighton Contractors

” We heard that AlertForce delivers one of the best courses around so the boss decided to send me to Australia from New Zealand.”

Participant Public Course

“I liked the trainer’s positive outlook and uplifting approach towards completing the long day.”

Visionstream

“Very competent training course. Trainer was very knowledgeable on subject.”

Servicestream

“AlertForce provided an excellent trainer,  knowledgeable on the topic and allowed for active questioning.”

DHS

“Informative and concise training delivered at the right pace.”

AFMA.gov.au

“The Trainer was very engaging”

Fair Work Commission

“Interesting, informative, relevant.”

Airservices Australia

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