The first type or, “Type 1- Criminal Intent”; the criminal has no personal or reasonable connection to the business or any employees. Instead, the incidence of violence is usually related to other crimes– this can include, but is not limited to; robbery, shoplifting, and trespassing.
A large percentage of workplace homicides are in fact, Type 1. If your business involves the handling of money or say, prescription drugs—then your business may be at a higher risk for this type of violence.
The next type of workplace violence is “Customer/Client” (Type II). This occurs when the violent offender has a legitimate connection with the business. This can include a customer, client, patient, student, or inmate.
Many customer/client incidents of violence have been known to occur in the healthcare industry. Incidents have frequently occurred in settings such as nursing homes or psychiatric facilities. People who deal with patients are the likely victims in this situation. Other roles such as Police services, flight attendant, and teachers, are at risk of becoming victims to this type of violence.
Despite the unpredictable risk of working in these fields, only approximately three percent of workplace homicides have been a result of Type II violence. However, this type of violence results is majority of non-fatal occupational violence incidents.If your job involves dealing with criminals, mentally ill, or stressed and confined individuals (Such as airline passengers after a long delayed flight), then you, or your business may be at risk for workplace violence.
Worker on Worker violence (Type III) is violence that occurs when an employee or former employee of the business, attacks or physically threatens another employee. Type III violence occurs approximately 7 percent of the time.
Any workplace can fall victim to this type of violence, however businesses that neglect to operate criminal background checks when hiring and businesses that are downsizing; are all at a higher risk.
Finally, the last type of workplace violence is Personal relationship (Type IV). This occurs when the offender does not have a relationship with the business but rather an employee within the business. This type of violence usually includes domestic violence which involves assault or threats while at work. Approximately 5 percent of all workplace violence incidents are a result of Type IV. Workplaces that are easily accessible by the public are at a higher risk. This includes; retail businesses, food businesses, or other businesses with only one location (thus making relocation impossible.)
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