What is kaizen and why is it essential to workplace health and safety?

Our Strategic Incident Analysis (SIA) training is based on the principles of Incident Cause Analysis Method (ICAM). It is a series of strategies for understanding why an incident occurred, how to prevent it from happening again and how to use the knowledge gained to continually improve workplace safety. It is this last aspect of SIA that concerns us today – the principle of continual improvement, or ‘kaizen’.

Kaizen is the Japanese word for “change for the better” or “improvement”. Kaizen has been practised in Japanese business for over sixty years and integral to the word – if not to its literal translation – is the idea of continuous improvement. The principle of kaizen was made famous in the western world via a book on the subject by Masaaki Imai and has been most famously practised at Toyota. It is now used by businesses of all kinds around the world.

With its focus on always striving to make processes, procedures, and work environments safer, kaizen is central to any robust format of incident investigation. It is about looking at the individual processes as well as at the big picture, being alert to possibility and opportunity, and being committed to more than just ticking boxes and filing away an incident report once it’s finished. With kaizen, nothing really ever finishes. There is always possibility for more change – hence continuous improvement.

Other key features of kaizen:

  • It often involves small, inexpensive changes rather than huge overhauls
  • Changes must be monitored – not just implemented and left
  • It’s fluid – changes can be further adapted as required
  • It involves everyone in the workplace – from the CEO to the line workers
  • “every defect is a treasure” – that is, every mistake is a opportunity for improvement
  • It humanises the workplace – that is, it doesn’t focus on efficiency at the expense of worker wellbeing but recognises that wellbeing is essential to productivity.

Benefits of kaizen include:

  • More efficient processes and systems
  • High quality products and services
  • Better customer service
  • Improved workplace morale
  • Better employee engagement
  • Cleaner, safer workplaces

Kaizen and workplace safety

Kaizen connects powerfully to frameworks for workplace safety, such as Strategic Incident Analysis, in a number of important ways:

  • Kaizen empowers employees to participate in building a safe workplace. It gives workers the agency – indeed, the responsibility – to address safety issues immediately. Having an appropriately trained health and safety representative (HSR) and a health and safety committee (HSC) can be a useful way of developing an engaged and active workforce who feel like they have a voice when it comes to workplace safety issues.
  • Kaizen requires constant engagement. Results and data must be monitored and analysed so that changes can be made as required. Similarly, work health and safety is not a static thing – it is a constantly developing set of processes and generating of ideas that resonates perfectly with the concept of kaizen.
  • Kaizen works in conjunction with other methodologies that are essential to SIA i.e. the 5 whys technique and the swiss cheese model. Together these models seek to identify and address areas of weakness in a system and they depend on the involvement of everyone in the workplace, not just senior management.

Work health and safety training

Masaaki Imai believes that education and training for all employees is fundamental – he’s our kind of guy! One of the best ways to empower and engage employees is to make the conversation and action around creating a safe workplace everyone’s business and making that happen effectively involves quality training. Work health and safety training has a wide range of benefits, but in the context of kaizen and its role in SIA, there are two in particular we’d like to point out:

  1. Training demonstrates to employees that you take them seriously enough to invest in them
  2. Training shows employees that you value what they have to say about workplace health and safety

Engaging your workforce in an ongoing commitment to creating a safe workplace and training them to be alert to opportunities for continuous improvement i.e. kaizen, is key to our Strategic Incident Analysis course. Keen to know more? Give us a buzz today.

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  • Oct 1st

    CPCCDE3014A Remove non-friable asbestos

    Brisbane (Brendale)

    $297

    Book now

    Sold out

  • Oct 2nd

    CPCCBC4051A Supervise asbestos removal

    Brisbane (Brendale)

    $347

    Book now

    Sold out

  • Oct 5th

    CPCCDE3014A Remove non-friable asbestos

    Melbourne (Derrimut)

    $297

    Book now

    Sold out

  • Oct 6th

    CPCCBC4051A Supervise asbestos removal

    Melbourne (Derrimut)

    $347

    Book now

    Sold out

  • Nov 2nd

    CPCCDE3014A Remove non-friable asbestos

    Melbourne (Derrimut)

    $297

    Book now

    Sold out

  • Nov 3rd

    CPCCBC4051A Supervise asbestos removal

    Melbourne (Derrimut)

    $347

    Book now

    Sold out

  • Nov 5th

    CPCCDE3014A Remove non-friable asbestos

    Brisbane (Brendale)

    $297

    Book now

    Sold out

  • Nov 6th

    CPCCBC4051A Supervise asbestos removal

    Brisbane (Brendale)

    $347

    Book now

    Sold out

  • Dec 3rd

    CPCCDE3014A Remove non-friable asbestos

    Brisbane (Brendale)

    $297

    Book now

    Sold out

  • Dec 4th

    CPCCBC4051A Supervise asbestos removal

    Brisbane (Brendale)

    $347

    Book now

    Sold out

  • Dec 7th

    CPCCDE3014A Remove non-friable asbestos

    Melbourne (Derrimut)

    $297

    Book now

    Sold out

  • Dec 8th

    CPCCBC4051A Supervise asbestos removal

    Melbourne (Derrimut)

    $347

    Book now

    Sold out

  • No scheduled courses - please call us to discuss your requirements

Latest OHS news

Ep 33 Tap into Dr Susanne Bahn’s innovative online safety & mental health program

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Ep 32 Special Counsel Jeremy Kennedy explains how new NSW legislation wipes ability to insure

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Ep 31 Sarah-Jane Dunford juggling 3-4 health and safety businesses incl Hunter Safety Awards

Wow Sarah-Jane is dynamic and fast moving. At 40, she's very busy running Riskology Consulting, the Hunter Safety Awards, a new software project as well as the local branch of the Australian Instit...

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Ep 30 Steve McLeod, Fire and Safety Australia / NSCA owner, explains how he did it!

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Testimonials

“In over 20 years of training, this was one of the best courses I’ve ever attended.”

Queensland Rail

“Great! The instructor made it interesting and enjoyable”

Leighton Contractors

” We heard that AlertForce delivers one of the best courses around so the boss decided to send me to Australia from New Zealand.”

Participant Public Course

“I liked the trainer’s positive outlook and uplifting approach towards completing the long day.”

Visionstream

“Very competent training course. Trainer was very knowledgeable on subject.”

Servicestream

“AlertForce provided an excellent trainer,  knowledgeable on the topic and allowed for active questioning.”

DHS

“Informative and concise training delivered at the right pace.”

AFMA.gov.au

“The Trainer was very engaging”

Fair Work Commission

“Interesting, informative, relevant.”

Airservices Australia

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