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Nationally Recognised Training • RTO 91826
Certificate for Working at Heights Training in Sydney
RIIWHS204E Work Safely at Heights training in Sydney for workers who need to perform tasks where there is a risk of falling. Complete this nationally recognised working at heights course Sydney workers rely on to gain a working at heights ticket and Statement of Attainment recognised throughout NSW and Australia.
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Falls from height continue to be one of the leading causes of fatalities in the NSW construction industry, making effective fall prevention training critical for workers across Sydney’s construction, infrastructure, telecommunications, utilities, roofing, scaffolding, high-rise maintenance and building services sectors.
The nationally recognised RIIWHS204E Work Safely at Heights course provides the skills and knowledge required to identify hazards, assess risks and safely perform work where there is a risk of falling. Delivered by AlertForce, this practical face-to-face training covers the hierarchy of fall prevention controls, fall protection systems, fall arrest systems, equipment inspection, and the correct use of harnesses, lanyards, inertia reels and anchorage points in accordance with SafeWork NSW requirements and the WHS Act 2011 (NSW).
Participants learn how to identify fall hazards, implement suitable control measures and fulfil workplace responsibilities under Australian WHS legislation. The course also covers PCBU obligations to eliminate or minimise the risk of falls and the practical application of Safe Work Australia’s Code of Practice: Managing the Risk of Falls at Workplaces. Those wanting to better understand the legal framework can also explore our guide to working at heights regulations.
Importantly, workers seeking a nationally recognised Statement of Attainment or working at heights ticket must complete face-to-face practical training and assessment. While some providers advertise online working at heights training, online-only delivery does not result in the nationally recognised RIIWHS204E qualification. Existing ticket holders may be able to complete a VOC (Verification of Competency) refresher accepted by an employer or site operator, subject to workplace requirements. Our article on working at heights training requirements explains these differences in more detail.
Workers who regularly perform work in elevated and enclosed environments often choose to complete the combined pathway of RIIWHS204E Work Safely at Heights and RIIWHS202E Enter and Work in Confined Spaces. AlertForce delivers the Sydney Confined Spaces course for workers requiring both competencies. Those entering construction sites may also require a Sydney White Card. If you’re new to the industry, our guide explaining what is involved in working at heights training outlines what to expect from the course.
Eligible employers and workers may also have access to NSW-funded training pathways from time to time. Contact AlertForce to discuss current funding availability and eligibility requirements.
Course Overview
What You'll Learn
The RIIWHS204E Work Safely at Heights course provides nationally recognised training for Sydney workers who perform tasks where there is a risk of falling. Participants learn how to identify fall hazards, apply the hierarchy of fall prevention controls, inspect and use fall protection equipment, establish safe work methods, and safely work at height in accordance with SafeWork NSW requirements, the WHS Act 2011 (NSW) and Safe Work Australia’s Code of Practice: Managing the Risk of Falls at Workplaces.
Duration
1 Day
Full-day training
Delivery
Face-to-Face
Hands On Training
Certificate
Same Day
Nationally Recognised
Statement of Attainment
Who Needs This Training?
Construction Workers
Working on roofs, scaffolds or elevated platforms
Maintenance & Industrial Workers
Plant rooms, structures, and elevated access
Civil & Infrastructure Workers
Bridges, towers, and elevated structures
Supervisors & Safety Personnel
Managing work involving fall risks
NSW Requirement
Under WHS Regulations, employers must eliminate or minimise the risk of falls where work is performed at height. Workers performing tasks where there is a risk of falling must be trained and competent in safe work procedures.
Learning Outcomes
Interpret work instructions and safety procedures
Identify fall hazards and assess risks
Select and inspect fall protection equipment
Use harnesses and associated PPE correctly
Apply appropriate control measures
Safely access and work at heights
The AlertForce Difference
Why Choose AlertForce?
Join over 24,000 workers who trusted us for their safety training in 2025. Here’s why Australia’s leading companies choose AlertForce.
Expert WHS Trainers
Learn from industry professionals with decades of real- world experience in workplace health and safety.
20+ Years Experience
Flexible Scheduling
Multiple sessions every week. Morning, afternoon, and webinar options to fit your work schedule.
Daily Sessions Available
Guaranteed Compliance
Our training meets all WHS Act requirements for NSW construction sites and national standards.
100% Compliant
Local Sydney Training
Convenient Arncliffe location, plus live webinar options for remote attendance.
Multiple Locations
Group Booking Discounts
Training your team? Get significant savings with group bookings and on-site training options.
Save Up To 30%
Extended Support
Our team is available Mon-Sat 7am-10pm. Get answers fast via phone, email, or live chat.
1800 900 222
24,000+
Students Trained in 2025
4.6★
Google Rating (826 Sydney reviews)
20+
Years in Business
RTO 91826
Nationally Registered
Student Reviews
What Our Students Say
4.6 out of 5 based on 826 Sydney Google reviews
Google Rating
4.6
826 Sydney reviews
Assessment
Assessment Information
Format
Knowledge and practical assessment
Language
English (LLN support available)
Retakes
Included if required
Results
Statement of Attainment issued after competency confirmed
Prerequisites
Participants must:
Hold a valid Construction Induction (White Card) (if required by site)
Provide valid photo identification
Have basic English literacy skills
Be physically capable of working at heights
USI Required
You will need a Unique Student Identifier (USI) to receive your certificate. If you don’t have one, we can help you apply during the session.
Course Details
What's Included
Nationally recognised RIIWHS204E training
Practical harness and fall arrest training
Equipment inspection techniques
Hazard identification and control training
Statement of Attainment upon completion
Certification
Upon successful completion, participants receive a nationally recognised Statement of Attainment for RIIWHS204E Work Safely at Heights.
This qualification is commonly referred to as a working at heights ticket or working at heights card and is recognised throughout Australia. The Statement of Attainment can be used on construction, infrastructure, telecommunications and maintenance projects throughout NSW and interstate. While the qualification does not have a legislated expiry date, many employers, principal contractors and site operators require workers to complete refresher training or a VOC (Verification of Competency) at regular intervals, often every two years, to demonstrate ongoing competency. Workers should always confirm individual site requirements with their employer.
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Opening Hours
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Sydney Location
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Unit 16/13-15 Wollongong Rd,
FAQ
Frequently Asked Questions
Got questions? We’ve got answers. If you can’t find what you’re looking for, call us on 1800 900 222.
Is Working at Heights training mandatory in NSW?
Where work involves a risk of falling, employers must ensure workers are trained and competent in safe working at heights procedures under WHS regulations.
How long does the course take?
Working at Heights training is typically completed in one day for face-to-face delivery. Refresher training may take less time depending on experience and competency requirements.
When will I receive my certificate?
Certificates are usually issued on the same day once you successfully complete the course and required assessments. If you complete the course online, your certificate will be emailed to you immediately after passing. Some providers may take up to 24 hours to finalise documentation.
What if I fail the assessment?
If you do not pass the assessment on your first attempt, you will be given the opportunity to review the learning material and resit the assessment. Most providers offer at least one complimentary resit, as understanding the content is essential for workplace safety and compliance.
Can I book training for my whole team?
Yes — group or corporate bookings are available. Many training providers can deliver onsite sessions for larger teams, tailor scheduling, or offer bulk enrolment options. Team training ensures everyone meets NSW legal requirements and follows consistent, safe work practices.
Does AlertForce run regular face-to-face sessions or do I need to book a private group course?
Yes — group or corporate bookings are available. Many training providers can deliver onsite sessions for larger teams, tailor scheduling, or offer bulk enrolment options. Team training ensures everyone meets NSW legal requirements and follows consistent, safe work practices.AlertForce runs regular public face-to-face working at heights courses throughout Sydney, allowing individual workers and small groups to book scheduled training dates. Private group bookings and onsite training options are also available for organisations requiring multiple participants to be trained together.
I work on Sydney high-rise construction sites - is the RIIWHS204E the only ticket I need or are there additional height-specific requirements for high-rise work?
RIIWHS204E provides nationally recognised training for working safely at heights. Depending on the project, employer or principal contractor, additional site-specific inductions, competency assessments or specialised training may also be required. Always check project requirements before commencing work.
The SafeWork NSW Code of Practice for managing fall risks says workers must be trained and competent - does completing the RIIWHS204E satisfy this requirement?
RIIWHS204E is a nationally recognised unit that provides formal training in identifying hazards, assessing risks, selecting controls and using fall protection equipment. Many employers use the qualification as evidence of competency, although additional site-specific training or supervision may also be required.
My RIIWHS204E Statement of Attainment was issued in another state - is it recognised for work on Sydney construction sites?
Yes. RIIWHS204E Work Safely at Heights is a nationally recognised unit of competency. Statements of Attainment issued by a registered training organisation are recognised throughout Australia, including on NSW construction and infrastructure projects.
Can I complete the AlertForce online working at heights refresher from Sydney without attending a full-day face-to-face course again?
Existing ticket holders may be able to complete a VOC or refresher where accepted by the employer or site operator. However, workers completing the qualification for the first time must undertake face-to-face practical training and assessment to receive the nationally recognised RIIWHS204E Statement of Attainment.
