AlertForce | 11369NAT Workplace Impairment Prevention
AlertForce | 11369NAT Workplace Impairment Prevention

Nationally Recognised Training • RTO 91826

11369NAT Course in Workplace Impairment Prevention

This course is mandatory on Tier 1 building sites in the ACT. CFMEU sites

Workplace impairment is no longer just a safety issue. It is a legal one.
Recent cases have put a spotlight on psychosocial hazards, from workplace conflict and bullying through to sustained stress and low support, and the consequences when they are not managed properly. Under the Model WHS Regulations, these risks now sit clearly within an employer’s duty of care.

That means impairment is not just about drugs or alcohol. It includes fatigue, mental health, and the impact of psychosocial hazards on how someone shows up at work, including their judgement, behaviour and ability to perform safely.

If you are responsible for safety, you have probably seen it play out. Someone is not quite themselves. Not obviously unfit for work, but not quite right either. These are the moments that matter most, and often the hardest to manage.

This nationally accredited 11369NAT course in workplace impairment prevention helps you respond to that reality. You will learn how to recognise impairment risks early, carry out clear fitness for work assessments, and manage situations in a way that is structured, consistent and legally defensible under the Work Health and Safety Act 2011 (Cth).

Most importantly, it shifts the focus from reacting to incidents to managing risk properly. Because protecting your people and your business comes down to knowing what to look for, when to step in, and how to handle it with confidence.

AlertForce | 11369NAT Workplace Impairment Prevention
AlertForce | 11369NAT Workplace Impairment Prevention
AlertForce | 11369NAT Workplace Impairment Prevention
AlertForce | 11369NAT Workplace Impairment Prevention
AlertForce | 11369NAT Workplace Impairment Prevention

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AlertForce | 11369NAT Workplace Impairment Prevention

24,000+

trained in 2025

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$252

Per Person

AlertForce | 11369NAT Workplace Impairment Prevention
4-Hour Training Session
AlertForce | 11369NAT Workplace Impairment Prevention
National Compliance
AlertForce | 11369NAT Workplace Impairment Prevention
Same-Day Certification
AlertForce | 11369NAT Workplace Impairment Prevention
Expert WHS Trainers
AlertForce | 11369NAT Workplace Impairment Prevention
Face-to-Face or Live Webinar

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What you’ll learn

This qualification focuses on practical skills you can use immediately in real workplaces.
 

Identify signs of impairment in the workplace

Recognise both obvious and subtle indicators — from physical symptoms to small shifts in behaviour, concentration or coordination that might signal fatigue, stress, substance use or mental overload.

Understand the full range of impairment risks

Go beyond standard drug and alcohol awareness training to include fatigue, medication, mental health and workplace psychosocial hazards such as stress, workload and organisational pressures.

Apply a structured fitness for work assessment

Use consistent, defensible methods to determine whether someone is safe to perform their role, especially when the situation isn’t clear-cut.

Implement practical impairment risk management controls

Put systems in place that hold up operationally — supervision, shift planning, escalation pathways and documentation that supports psychosocial risk management as well as physical safety.

Understand legal obligations and duty of care

Build confidence in your responsibilities under the Work Health and Safety Act 2011 (Cth), Model WHS Regulations and guidance from Safe Work Australia. This includes understanding how psychosocial hazards such as bullying, conflict or sustained stress can contribute to impairment, and what a reasonable, defensible response looks like in practice.

Respond to impairment in a fair and effective way

Step in when needed, have the conversation, and take action that balances safety with respect for the individual.

Contribute to stronger workplace policies

Develop or review your workplace drug and alcohol policy in Australia so it reflects the full spectrum of impairment risks, not just testing protocols.This is training designed for the moments that aren’t clear-cut — when you need to make a call and back it up.

Who is this course for

This course is for people who make judgment calls about safety every day. It is designed for those moments when someone turns up not quite themselves, and you need a clear, consistent way to assess fitness for work and respond appropriately.

It is particularly relevant for:

Safety managers and WHS professionals

Responsible for identifying and managing risks across the business, including psychosocial hazards such as workload, stress and workplace behaviour

HR professionals and people and culture teams

Often involved when issues escalate, helping manage concerns like bullying, conflict or mental health impacts alongside formal processes

Supervisors and team leaders

On the frontline when something feels off, making real-time calls about whether someone is fit for work and what needs to happen next

PCBUs and business owners

Ultimately accountable for ensuring risks are managed so far as is reasonably practicable, including impairment linked to psychosocial factors

Health and safety representatives

Supporting workers and raising concerns about both physical and psychosocial risks that may affect safety and performance

It is suited to high-risk industries including construction, mining, transport, utilities and healthcare, where even small lapses can have serious consequences. If you are the person others look to when something does not seem right, this course gives you the structure and confidence to respond.

AlertForce | 11369NAT Workplace Impairment Prevention

Course Overview

Course details

Qualification code: 11369NAT Course in Workplace Impairment Prevention

AlertForce | 11369NAT Workplace Impairment Prevention

Delivery

Face-to-face, online or blended learning options to suit your workplace

AlertForce | 11369NAT Workplace Impairment Prevention

Duration 4 Hours

Typically delivered over one day, with flexible options for teams

AlertForce | 11369NAT Workplace Impairment Prevention

Assessment

Practical and knowledge-based assessment using real-world scenarios

AlertForce | 11369NAT Workplace Impairment Prevention

Certification

Nationally recognised Statement of Attainment issued by a registered training organisation (RTO)


Because this is nationally accredited training, it provides consistency across teams and sites. That matters when different supervisors are making decisions about fitness for work, and those decisions need to hold up.

Book your nearest course

Courses are available across major cities, with on-site delivery options for teams. Online and blended formats help fit training around rosters and operational demands.

Understanding your compliance obligations

Under the Work Health and Safety Act 2011 (Cth) and Model WHS Regulations, PCBUs must ensure — so far as is reasonably practicable — the health and safety of workers.

That includes managing impairment.

Importantly, impairment is no longer limited to substance use. It includes fatigue, medication and psychosocial hazards, which are now explicitly recognised under WHS legislation.

The Managing Psychosocial Hazards at Work Code of Practice from Safe Work Australia makes it clear that organisations must identify and manage risks such as high job demands, poor support, workplace conflict and exposure to traumatic events.

In practice, that means:

AlertForce | 11369NAT Workplace Impairment Prevention
Identifying hazards early, including psychosocial risks
AlertForce | 11369NAT Workplace Impairment Prevention
Implementing controls that make sense operationally
AlertForce | 11369NAT Workplace Impairment Prevention
Responding consistently and fairly when issues arise
AlertForce | 11369NAT Workplace Impairment Prevention
Documenting decisions clearly and defensibly

Increased scrutiny around psychosocial risks means decisions are no longer just operational, they are expected to stand up to external review. Having a clear, consistent process for assessing impairment helps demonstrate that risks are being managed proactively, not just after something goes wrong.

This course supports that process by giving you a structured way to assess fitness for work and respond appropriately.

Because when something doesn’t look right, hesitation is often the biggest risk.

AlertForce | 11369NAT Workplace Impairment Prevention
The AlertForce Difference

Why Choose AlertForce?

When you choose training, you’re investing in capability. You want your people to come back with skills that show up in how they handle real-world situations, not just in what they can recall.

AlertForce is a nationally recognised RTO delivering practical, compliance-focused training across Australia. The focus is on making complex requirements easier to apply.

AlertForce | 11369NAT Workplace Impairment Prevention

Nationally accredited training

The 11369NAT course in workplace impairment prevention is delivered to recognised national standards

AlertForce | 11369NAT Workplace Impairment Prevention

Trainers with real-world experience

Our trainers understand how impairment and psychosocial hazards in the workplace actually show up, and how difficult those situations can be to manage

AlertForce | 11369NAT Workplace Impairment Prevention

Flexible delivery options

Face-to-face, online and blended delivery to suit your operations

AlertForce | 11369NAT Workplace Impairment Prevention

Strong compliance alignment

Aligned with the Work Health and Safety Act 2011 (Cth), Model WHS Regulations and Safe Work Australia’s Managing Psychosocial Hazards at Work Code of Practice

AlertForce | 11369NAT Workplace Impairment Prevention

A broader, more realistic approach

This course goes beyond drug and alcohol testing to address fatigue, mental health and psychosocial risks
If your current approach feels reactive or incomplete, this is a chance to build something more structured.
You can also support your approach with Drug and Alcohol Awareness Training and Fatigue Management Training.
For more useful insights, take a look at our articles on what managers need to know about drug and alcohol awareness training and how to tell if a worker is intoxicated.

AlertForce | 11369NAT Workplace Impairment Prevention

FAQ

Frequently Asked Questions

Got questions? We’ve got answers. If you can’t find what you’re looking for, call us on 1800 900 222.

A nationally accredited course that teaches you how to identify, assess and manage impairment risks, including drugs, alcohol, fatigue, medication and psychosocial factors.

Anyone responsible for workplace safety, particularly PCBUs, supervisors, safety managers and HR professionals.

Yes. It is delivered by a registered training organisation (RTO) and recognised across Australia.

It supports compliance by helping you identify hazards, implement controls and manage impairment risks, including psychosocial hazards, in line with WHS legislation.

Pricing varies depending on delivery method, location and group size. Contact AlertForce for a tailored quote.

AlertForce | 11369NAT Workplace Impairment Prevention

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