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RIIWHS204E Work Safely at Heights training in Canberra for workers who need to perform tasks where there is a risk of falling. Complete this nationally recognised working at heights course Canberra workers rely on to gain a working at heights ticket and Statement of Attainment recognised across Australia.
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TRUSTED BY LEADING COMPANIES
Falls from height remain one of the leading causes of serious workplace injuries and fatalities across Australia. In Canberra, workers involved in government and defence construction projects, civil infrastructure works, utilities, telecommunications and facilities management regularly perform tasks where effective fall prevention and risk management are essential.
The nationally recognised RIIWHS204E Work Safely at Heights course provides the skills and knowledge required to identify hazards, assess risks and work safely where there is a risk of falling. Delivered by AlertForce, this practical face-to-face training covers the hierarchy of fall prevention controls, fall protection systems, fall arrest systems, equipment inspection, and the correct use of harnesses, lanyards, inertia reels and anchorage points in accordance with WorkSafe ACT requirements and the WHS Act 2011 (ACT).
Participants learn how to identify fall hazards, implement suitable control measures and fulfil workplace responsibilities under Australian WHS legislation. The course also covers PCBU obligations to eliminate or minimise the risk of falls and the practical application of Safe Work Australia’s Code of Practice: Managing the Risk of Falls at Workplaces. Those wanting to better understand the legal framework can also explore our guide to working at heights regulations.
Importantly, workers seeking a nationally recognised Statement of Attainment or working at heights ticket must complete face-to-face practical training and assessment. While some providers advertise online working at heights training, online-only delivery does not result in the nationally recognised RIIWHS204E qualification. This distinction is particularly important for workers seeking evidence of competency on government, construction and infrastructure projects throughout the ACT. Existing ticket holders may be able to complete a VOC (Verification of Competency) refresher accepted by an employer or site operator, subject to workplace requirements. Our article on working at heights training requirements explains these differences in more detail.
Workers who regularly perform work in elevated and enclosed environments often choose to complete the combined pathway of RIIWHS204E Work Safely at Heights and RIIWHS202E Enter and Work in Confined Spaces. AlertForce delivers the Canberra Confined Spaces course for workers requiring both competencies. Those entering construction sites may also require a Canberra White Card. If you’re new to the industry, our guide explaining what is involved in working at heights training outlines what to expect from the course.
Eligible employers and workers may also have access to ACT-funded training pathways from time to time. Contact AlertForce to discuss current funding availability and eligibility requirements.
The RIIWHS204E Work Safely at Heights course provides nationally recognised training for Canberra workers who perform tasks where there is a risk of falling. Participants learn how to identify fall hazards, apply the hierarchy of fall prevention controls, inspect and use fall protection equipment, establish safe work methods, and safely work at height in accordance with WorkSafe ACT requirements, the WHS Act 2011 (ACT) and Safe Work Australia’s Code of Practice: Managing the Risk of Falls at Workplaces.
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Statement of Attainment
Working on roofs, scaffolds or elevated platforms
Plant rooms, structures, and elevated access
Bridges, towers, and elevated structures
Managing work involving fall risks
Under WHS Regulations, employers must eliminate or minimise the risk of falls where work is performed at height. Workers performing tasks where there is a risk of falling must be trained and competent in safe work procedures.
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Participants must:
Hold a valid Construction Induction (White Card) (if required by site)
Provide valid photo identification
Have basic English literacy skills
Be physically capable of working at heights
Upon successful completion, participants receive a nationally recognised Statement of Attainment for RIIWHS204E Work Safely at Heights.
This qualification is commonly referred to as a working at heights ticket or working at heights card and is recognised throughout Australia. The Statement of Attainment can be used on ACT and interstate projects, including NSW construction and infrastructure sites. While the qualification does not have a legislated expiry date, many employers, principal contractors and site operators require workers to complete refresher training or a VOC (Verification of Competency) at regular intervals, often every two years, to demonstrate ongoing competency. Workers should always confirm individual site requirements with their employer.
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FAQ
Got questions? We’ve got answers. If you can’t find what you’re looking for, call us on 1800 900 222.
Yes. In the ACT, the 10830NAT Course in Crystalline Silica Exposure Prevention is mandatory for all construction workers, alongside the White Card and Asbestos Awareness training. For other Australian states, it is the recommended Code of Practice training for workers who may be exposed to respirable crystalline silica.
The 10830NAT Course in Crystalline Silica Exposure Prevention typically takes around 4 hours to complete. It is delivered face to face in a structured classroom environment and covers the identification of silica-containing materials, health risks, legal requirements, and safe work practices to minimise exposure. In the ACT, this training is mandatory for most construction workers. In other Australian states, it is recommended for anyone who may be exposed to respirable crystalline silica in the workplace.
No prior qualifications are required. The Silica Awareness course is designed for workers of all experience levels, including apprentices, supervisors, tradespeople, and site workers. The course teaches fundamental, legally required knowledge, so beginners are welcome.
The ACT Building and Construction Industry Training Fund Authority (TFA) provides subsidies for approved training undertaken by eligible employers and workers in the construction sector. You may be eligible if:
If eligible, your course fee may be partially reimbursed. You or your employer will need to apply for the subsidy after completing the course.
The Silica Awareness certificate in most jurisdictions does not have a formal expiry date, but employers often require refresher training every 2–5 years to ensure knowledge remains current. Some regulatory bodies or worksites may specify their own renewal timeframes. In the ACT, while refresher training is not legally mandated, it is strongly recommended — especially for workers regularly exposed to potential silica-containing materials.
Funding availability can vary depending on ACT Government programs and eligibility criteria. AlertForce can help determine whether funded training options are available and whether your organisation may qualify. Contact our team for current funding information.
Yes. The nationally recognised RIIWHS204E Work Safely at Heights unit is commonly used by employers and contractors to demonstrate that workers have completed formal training in hazard identification, risk assessment, fall prevention, fall arrest systems and the safe use of height safety equipment. Additional site-specific requirements may also apply.
Yes. Many workers complete both units because working at heights and confined spaces competencies are often required together on construction, utilities, telecommunications, facilities management and maintenance projects. AlertForce can help coordinate training schedules to suit operational requirements.
Yes. RIIWHS204E Work Safely at Heights is a nationally recognised unit of competency. Statements of Attainment issued by AlertForce are recognised throughout Australia, including on both ACT and NSW projects.
Many employers and site operators require refresher training or a VOC to verify ongoing competency. Existing ticket holders may be able to complete an online refresher where accepted by the employer or site operator. However, the initial RIIWHS204E qualification requires face-to-face practical training and assessment to achieve the nationally recognised Statement of Attainment.
