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Nationally Recognised Training • RTO 91826
Certificate for Working at Heights Training in Canberra
RIIWHS204E Work Safely at Heights training in Canberra for workers who need to perform tasks where there is a risk of falling. Complete this nationally recognised working at heights course Canberra workers rely on to gain a working at heights ticket and Statement of Attainment recognised across Australia.
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Falls from height remain one of the leading causes of serious workplace injuries and fatalities across Australia. In Canberra, workers involved in government and defence construction projects, civil infrastructure works, utilities, telecommunications and facilities management regularly perform tasks where effective fall prevention and risk management are essential.
The nationally recognised RIIWHS204E Work Safely at Heights course provides the skills and knowledge required to identify hazards, assess risks and work safely where there is a risk of falling. Delivered by AlertForce, this practical face-to-face training covers the hierarchy of fall prevention controls, fall protection systems, fall arrest systems, equipment inspection, and the correct use of harnesses, lanyards, inertia reels and anchorage points in accordance with WorkSafe ACT requirements and the WHS Act 2011 (ACT).
Participants learn how to identify fall hazards, implement suitable control measures and fulfil workplace responsibilities under Australian WHS legislation. The course also covers PCBU obligations to eliminate or minimise the risk of falls and the practical application of Safe Work Australia’s Code of Practice: Managing the Risk of Falls at Workplaces. Those wanting to better understand the legal framework can also explore our guide to working at heights regulations.
Importantly, workers seeking a nationally recognised Statement of Attainment or working at heights ticket must complete face-to-face practical training and assessment. While some providers advertise online working at heights training, online-only delivery does not result in the nationally recognised RIIWHS204E qualification. This distinction is particularly important for workers seeking evidence of competency on government, construction and infrastructure projects throughout the ACT. Existing ticket holders may be able to complete a VOC (Verification of Competency) refresher accepted by an employer or site operator, subject to workplace requirements. Our article on working at heights training requirements explains these differences in more detail.
Workers who regularly perform work in elevated and enclosed environments often choose to complete the combined pathway of RIIWHS204E Work Safely at Heights and RIIWHS202E Enter and Work in Confined Spaces. AlertForce delivers the Canberra Confined Spaces course for workers requiring both competencies. Those entering construction sites may also require a Canberra White Card. If you’re new to the industry, our guide explaining what is involved in working at heights training outlines what to expect from the course.
Eligible employers and workers may also have access to ACT-funded training pathways from time to time. Contact AlertForce to discuss current funding availability and eligibility requirements.
Course Overview
What You'll Learn
The RIIWHS204E Work Safely at Heights course provides nationally recognised training for Canberra workers who perform tasks where there is a risk of falling. Participants learn how to identify fall hazards, apply the hierarchy of fall prevention controls, inspect and use fall protection equipment, establish safe work methods, and safely work at height in accordance with WorkSafe ACT requirements, the WHS Act 2011 (ACT) and Safe Work Australia’s Code of Practice: Managing the Risk of Falls at Workplaces.
Duration
1 Day
Full-day training
Delivery
Face-to-Face
Hands On Training
Certificate
Same Day
Nationally Recognised
Statement of Attainment
Who Needs This Training?
Construction Workers
Working on roofs, scaffolds or elevated platforms
Maintenance & Industrial Workers
Plant rooms, structures, and elevated access
Civil & Infrastructure Workers
Bridges, towers, and elevated structures
Supervisors & Safety Personnel
Managing work involving fall risks
ACT Requirement
Under WHS Regulations, employers must eliminate or minimise the risk of falls where work is performed at height. Workers performing tasks where there is a risk of falling must be trained and competent in safe work procedures.
Learning Outcomes
Interpret work instructions and safety procedures
Identify fall hazards and assess risks
Select and inspect fall protection equipment
Use harnesses and associated PPE correctly
Apply appropriate control measures
Safely access and work at heights
The AlertForce Difference
Why Choose AlertForce?
Join over 24,000 workers who trusted us for their safety training in 2025. Here’s why Australia’s leading companies choose AlertForce.
Expert WHS Trainers
Learn from industry professionals with decades of real- world experience in workplace health and safety.
20+ Years Experience
Flexible Scheduling
Multiple sessions every week. Morning, afternoon, and webinar options to fit your work schedule.
Daily Sessions Available
Guaranteed Compliance
Our training meets all WHS Act requirements for ACT construction sites and national standards.
100% Compliant
Local Canberra Training
Convenient Mitchell and Queanbeyan locations, plus live
webinar options for remote attendance.
Multiple Locations
Group Booking Discounts
Training your team? Get significant savings with group bookings and on-site training options.
Save Up To 30%
Extended Support
Our team is available Mon-Sat 7am-10pm. Get answers fast via phone, email, or live chat.
1800 900 222
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Students Trained in 2025
4.8★
Google Rating (1,266 Canberra reviews)
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Years in Business
RTO 91826
Nationally Registered
Student Reviews
What Our Students Say
4.8 out of 5 based on 1,266 Canberra Google reviews
Google Rating
4.8
1,266 Canberra reviews
Assessment
Assessment Information
Format
Knowledge and practical assessment
Language
English (LLN support available)
Retakes
Included if required
Results
Statement of Attainment issued after competency confirmed
Prerequisites
Participants must:
Hold a valid Construction Induction (White Card) (if required by site)
Provide valid photo identification
Have basic English literacy skills
Be physically capable of working at heights
USI Required
You will need a Unique Student Identifier (USI) to receive your certificate. If you don’t have one, we can help you apply during the session.
Course Details
What's Included
Nationally recognised RIIWHS204E training
Practical harness and fall arrest training
Equipment inspection techniques
Hazard identification and control training
Statement of Attainment upon completion
Certification
Upon successful completion, participants receive a nationally recognised Statement of Attainment for RIIWHS204E Work Safely at Heights.
This qualification is commonly referred to as a working at heights ticket or working at heights card and is recognised throughout Australia. The Statement of Attainment can be used on ACT and interstate projects, including NSW construction and infrastructure sites. While the qualification does not have a legislated expiry date, many employers, principal contractors and site operators require workers to complete refresher training or a VOC (Verification of Competency) at regular intervals, often every two years, to demonstrate ongoing competency. Workers should always confirm individual site requirements with their employer.
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Opening Hours
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Canberra Location
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FAQ
Frequently Asked Questions
Got questions? We’ve got answers. If you can’t find what you’re looking for, call us on 1800 900 222.
Is the Nationally Recognised Working at Heights course mandatory?
Not strictly but as an employer you have a duty of care under WHS Legislation that your workers remain safe. For that reason, most elect from the RIIWHS204E course as it is Nationally Recognised and helps train workers how to deal with risks whilst working at heights. It is also recommended, as well as industry practice, that refresher training take place every 2 years.
How long is the course and what format is it?
The RIIWHS204E typically takes around 8 hours to complete. It is delivered face to face in a structured classroom environment as well as practical work areas to mirror real life working at heights situations.
When will I receive my certificate?
Certificates are usually issued on the same day once you successfully complete the course and required assessments. If you complete the course online, your certificate will be emailed to you immediately after passing. Some providers may take up to 24 hours to finalise documentation.
Do I need any prior qualifications or experience?
No prior qualifications are required. The Working at Heights course is designed for workers of all experience levels, including apprentices, supervisors, tradespeople, and site workers. The course teaches fundamental, legally required knowledge as well as practices, so beginners are welcome.
What if I fail the assessment?
If you do not pass the assessment on your first attempt, you will be given the opportunity to review the learning material and resit the assessment. Most providers offer at least one complimentary resit, as understanding the content is essential for workplace safety and compliance.
Can I book training for my whole team?
Yes — group or corporate bookings are available. Many training providers can deliver onsite sessions for larger teams, tailor scheduling, or offer bulk enrolment options. Team training ensures everyone meets ACT legal requirements and follows consistent, safe work practices.
What is the ACT Training Fund and am I eligible?
The ACT Building and Construction Industry Training Fund Authority (TFA) provides subsidies for approved training undertaken by eligible employers and workers in the construction sector. You may be eligible if:
- You work for an ACT-based construction company, and
- Your employer pays the mandatory Training Fund Levy on your projects.
If eligible, your course fee may be partially reimbursed. You or your employer will need to apply for the subsidy after completing the course.
How long is the certification valid?
The Working at Heights certificate does not have a formal expiry date, but employers often require refresher training every 2 years to ensure knowledge remains current. Some regulatory bodies or worksites may specify their own renewal timeframes. In the ACT, while refresher training is not legally mandated, it is strongly recommended — especially for workers regularly exposed to potential heights risks.
Is ACT government funding available for the working at heights course in Canberra, and how do I check if my employer is eligible?
Funding availability can vary depending on ACT Government programs and eligibility criteria. AlertForce can help determine whether funded training options are available and whether your organisation may qualify. Contact our team for current funding information.
I'm working on an ACT government construction contract - does the RIIWHS204E help demonstrate worker competency for working at height in the ACT?
Yes. The nationally recognised RIIWHS204E Work Safely at Heights unit is commonly used by employers and contractors to demonstrate that workers have completed formal training in hazard identification, risk assessment, fall prevention, fall arrest systems and the safe use of height safety equipment. Additional site-specific requirements may also apply.
Can I combine the working at heights course with confined spaces training in one week in Canberra?
Yes. Many workers complete both units because working at heights and confined spaces competencies are often required together on construction, utilities, telecommunications, facilities management and maintenance projects. AlertForce can help coordinate training schedules to suit operational requirements.
My team is based in Canberra but travels to NSW work sites - is the RIIWHS204E issued by AlertForce Canberra recognised across borders?
Yes. RIIWHS204E Work Safely at Heights is a nationally recognised unit of competency. Statements of Attainment issued by AlertForce are recognised throughout Australia, including on both ACT and NSW projects.
The RIIWHS204E Statement of Attainment has no expiry date - but my Canberra employer requires a refresher every two years. Can I do this online?
Many employers and site operators require refresher training or a VOC to verify ongoing competency. Existing ticket holders may be able to complete an online refresher where accepted by the employer or site operator. However, the initial RIIWHS204E qualification requires face-to-face practical training and assessment to achieve the nationally recognised Statement of Attainment.
