Nationally Recognised Training • RTO 91826

Health and Safety Representative (HSR) Training

Effective HSR training helps Australian workplaces identify risks earlier, resolve safety concerns more confidently and strengthen communication between workers and management. Elected by members of a designated work group (DWG), Health and Safety Representatives (HSRs) represent workers on health and safety matters and help ensure consultation happens in a meaningful, practical way.

But stepping into the role can feel daunting at first. An HSR may suddenly find themselves helping raise concerns about unsafe machinery, repeated manual handling injuries, fatigue on long shifts or psychosocial hazards such as bullying and work-related stress. Understanding how to approach these situations — and what powers and protections apply under WHS legislation — is essential.

AlertForce’s HSR training gives newly elected and experienced representatives the skills and legislative knowledge needed to carry out the role confidently. Covering both the 5-day initial HSR course and annual refresher training, the program supports organisations across Australia in meeting their consultation and compliance obligations under the Work Health and Safety Act 2011 (Cth).

Whether you are a newly elected representative, an employer supporting your HSRs or an HR professional managing compliance requirements, AlertForce delivers nationally recognised health and safety representative training focused on real workplace situations.

4.8

(1k+ reviews)

24,000+

trained in 2025

From Just

$147

Per Person

6-Hour Training Session
National Compliance
Same-Day Certification
Expert WHS Trainers
Face-to-Face or Live Webinar

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What You'll Learn

Participants develop practical knowledge of HSR powers, consultation processes, hazard identification, issue resolution procedures and the WHS legislative framework that supports workplace health and safety representation.

Who is this course for?

This course is designed for:

Newly elected HSRs completing their initial 5-day training
Experienced HSRs due for annual refresher training
WHS managers supporting designated work groups
HR professionals managing WHS compliance obligations
Supervisors and managers working alongside elected HSRs
PCBUs seeking stronger worker consultation processes
Commonwealth-jurisdiction organisations operating under Comcare

In many workplaces, HSRs are often the first people workers approach when safety concerns arise. That might involve repeated near misses involving forklifts in a warehouse, concerns about heat stress on construction sites or workers feeling unsure about how to raise psychosocial risks within their team. Effective HSR training helps representatives approach these conversations with confidence and understand the practical steps available to them.

The course is also valuable for organisations wanting to strengthen broader workplace consultation processes and better understand the roles and responsibilities of health and safety committees.

Under WHS legislation, elected HSRs are entitled to attend approved training, and employers are generally required to allow attendance and support associated leave arrangements where applicable. For businesses operating across multiple states or sites, ensuring HSRs receive appropriate training is an important part of maintaining compliance and supporting safer workplaces.

It can also help participants better understand the role of HSRs in workplace health and safety and the pathway involved in becoming a certified HSR.

Course Overview

Course details

AlertForce delivers both initial and refresher HSR training to help organisations and elected representatives meet their WHS obligations.

The initial health and safety representative course is delivered over 5 days and is designed for newly elected HSRs. Participants learn about consultation requirements, issue resolution procedures, hazard identification, workplace inspections and the legal powers available to HSRs.

Annual HSR refresher training is delivered over 1 day and allows representatives to update their knowledge, strengthen practical skills and remain current with legislative and workplace changes.

Training is delivered face to face by experienced WHS professionals with industry knowledge and operational experience. Participants receive a statement of attainment upon successful completion.

Training is delivered in accordance with approved HSR training course requirements relevant to each jurisdiction.

 

Topics covered include:

The role of HSRs within designated work groups (DWGs)

Consultation obligations between workers and PCBUs

Hazard identification and risk management

Workplace inspections and incident response

Issue resolution procedures

Provisional improvement notices (PINs)

WHS legislation and regulator expectations

The course aligns with the Work Health and Safety Act 2011 (Cth), with additional considerations relevant to state and territory regulators including SafeWork NSW, WorkSafe Victoria and WorkSafe Queensland. AlertForce also supports Commonwealth employers operating under Comcare requirements.

For organisations comparing delivery options, understanding whether HSR training can be completed online is often an important consideration, particularly for regional teams and multi-site employers.

Book your nearest course

AlertForce delivers HSR training across major Australian cities and surrounding regions, helping organisations access approved training close to their workplace.

HSR training requirements and approved course arrangements can vary slightly between jurisdictions, including NSW, Victoria, Queensland, South Australia and Western Australia. AlertForce delivers approved HSR training aligned to relevant state and Commonwealth regulator requirements, helping organisations meet local compliance obligations.

Whether you are organising training for a newly elected representative or booking annual HSR refresher training for existing team members, AlertForce can help you find the right course for your workplace and jurisdiction.

Enrol in HSR training today to secure your place in an upcoming course and help ensure your organisation meets its WHS obligations.

The AlertForce Difference

Why Choose AlertForce?

AlertForce supports Australian businesses with compliance-focused WHS training delivered by experienced industry professionals.

Organisations choose AlertForce for its:

National delivery footprint

Experienced trainers with real-world WHS expertise

Workplace-focused learning approach

Strong understanding of legislative and regulator requirements

Flexible course scheduling options

Experience delivering training across diverse industries

Delivery of both initial and refresher HSR training

Training is designed around situations HSRs may genuinely encounter at work. That could involve responding to repeated incidents in a logistics environment, participating in consultation discussions after a serious near miss or workplace injury or helping workers raise concerns about unsafe systems of work.

The course also supports HSRs in understanding how to identify potential workplace hazards and, for Commonwealth employers, the specific powers available to Comcare HSRs.

FAQ

Frequently Asked Questions

Got questions? We’ve got answers. If you can’t find what you’re looking for, call us on 1800 900 222.

HSR training helps elected Health and Safety Representatives understand their powers, responsibilities and obligations under WHS legislation. It supports HSRs in representing workers during consultation processes, identifying hazards and participating in issue resolution procedures within the workplace.

Initial HSR training is completed over 5 days. Annual HSR refresher training is typically completed over 1 day.

HSR training is not mandatory for all workers. However, once a worker is elected as a Health and Safety Representative, they are entitled to attend approved HSR training under WHS legislation. In most jurisdictions, employers must allow the HSR to attend this training and provide the necessary time and support.

After completing the initial 5-day course, HSRs can undertake annual refresher training each year to maintain and strengthen their knowledge and skills.

Course pricing varies depending on location, delivery arrangements and course type. Contact AlertForce for current pricing and upcoming course availability.

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